SHIPPING FORMS AND COSTS
PAYMENT METHODS
FREQUENTLY ASKED QUESTIONS
SALES CONDITIONS

SHIPPING FORMS AND COSTS
Once we receive your order, if the product is in stock, will be processed immediately and delivered within 1 to 4 days at the address provided (Monday to Friday). You will receive by email the tracking number so you can keep track through the website of the carrier agency.

PAYMENT METHODS

• Bank Transfer: Confirm availability of ordered products
• PayPal: Through a PayPal account or any credit card.

FREQUENTLY ASKED QUESTIONS
Question: Is there another way to shop than through the web?
Answer: Yes, you can place your order by e-mail to info@popcornhour.es. Process your order immediately.

Question: What to do if I receive a defective item? How to make a return
Answer: If the product is defective, contact Customer Service and we will send instructions (see "Conditions of Sale" below).

Question:How do I know the status of my order?
Answer: Please contact our customer service department, where they will inform the status of your order, shipment date, shipment number or other information you need.

Question: In what way will I receive my order?
Answer: WWe use top quality packaging in order to receive your purchase in perfect condition. However, if the package you receive has any failure, malfunction or are without original seal, you have 24 hours to claim to the carrier agency that gave you the package (see "Conditions of Sale" below)

SALES CONDITIONS

Products are available for sale until end of stock.

The price includes VAT.

Nexus reserves the right to change the price without prior notice, and to remove the product catalog for any item or the introduction of new ones.

Prices are those published, except editing error, offsetting the previous

If the receipt of the package showed some abnormality (breaking of seals or packing, distortion, etc.). Is necessary to reflect in the form of the carrier agency,  and contact immediately with the Customer Service Department (info@office2000.es). Any claim relating to transport and after 24 hours of receipt thereof, shall be rejected.

You can return products within a period not exceeding 7 days from the date of receipt of the package.

It is important, before making a return, contact with Customer Service and ask for instructions and return authorization number. All returns that have not been previously authorized and do not include authorization number will be rejected.

 It is important that the returns of products, make perfectly packed (no refunds will be with stickers or labels on the original packaging), complete with all original packaging, indicating the number of return authorization will provide them and attach copy of the invoice. The costs of returns will be provided by the customer.

Only accept the return and refund the amount of the product if it is undamaged and in perfect condition.

Once received the items in our stores and found that above conditions are met, we will proceed to refund the amount. Receive a refund of the amount in the same way you made ​​the payment. Shipping charges will not be refunded.

Sale transactions shall be construed formalized in the address of the seller.

Completion of their personal data and send your order implies acceptance of these terms and conditions of sale. are binding but indicative.

The trademarks and logos appearing on this website are trademarks of Nexus and third, both registered as unregistered, and can not be used in any advertising or other publicity materials relating to the distribution of any information or content extracted from this website without the prior written consent of the owner of the mark. The present general sales conditions, as well as contracts signed, are governed by the applicable law. Any dispute concerning the interpretation or enforcement of the general sales conditions and all contracts signed with a client will be under the exclusive jurisdiction of the courts of Salamanca.